Terms & Conditions
By using this website or purchasing from Lost Files Research, you agree to the following terms.
All products are subject to availability. We reserve the right to modify, discontinue, or refuse any order at any time.
Prices may change without notice. We are not responsible for any pricing errors displayed on the site.
All content on this website, including designs, images, and branding, is the property of Lost Files Research and may not be used without permission.
We reserve the right to update these terms at any time. Continued use of the site means acceptance of any changes.
Privacy Policy
We are committed to protecting your privacy. Any personal information you provide to us is kept confidential and used solely for the purpose of processing your order and improving your shopping experience.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business.
Refund Policy
All items are made to order and produced specifically for each customer. Because of this, all sales are final.
We do not accept returns, exchanges, or cancellations once an order has been placed because each piece is crafted individually, and production begins shortly after purchase.
Please make sure to review your order carefully before completing checkout.
If you receive a damaged or defective item, please contact us within 48 hours of delivery with clear photos, and we will review the issue accordingly.